Team Manager x 2 - Through Care Service

Posted 11th Feb, 2024
Tower Hamlets
£55,158 – £58,197
Working arrangements
Contract type
Closing date
16th Feb, 2024
About the role

Salary: Grade L (£55,158 – £58,197pa) + Recruitment & Retention Payment (£4,971pa) + £1,220pa travel allowance or zone 2-3 travel card


What does the team do?

The Through Care Service supports young people aged 16-25 who have been in the care of Tower Hamlets, under the Children Act 1989 and Children (Leaving Care) Act 2000, working to the 7 corporate parenting principles set out in the Children and Social Work Act 2017. We support them to build stable and successful independent adult lives by supporting them to access permanent housing, education/employment, health, leisure activities, stable relationships and support networks. We also support them to achieve financial stability. We work with almost 400 young people in a service which includes 5 teams. We are ambitious for the children and young people we work with and expect you to share this commitment.


What will your role be?

In this challenging but rewarding role, you will lead and co-ordinate a fast-paced, high quality Through Care Team for young people aged 16 to 25 currently in care or who have recently left the care of Tower Hamlets. You will be responsible for the overall performance of your team as well as support the Group Manager and Head of Service in service development.

Leading, supporting and developing your team to create a skilled, motivated, and effective workforce, you will also contribute to and deliver a service plan that has clear targets that improve outcomes for children looked after and care leavers. As Team Manager you will use your proven social work experience to have overall responsibility for a team qualified Social Workers and Personal Advisors, overseeing quality assurance and performance management. Your team responsibilities will include recruitment, retention, development, and the allocation of workload, as well as supervision to ensure consistently high standards of work. You will lead investigations into any complaints from service users, relatives or carers and be responsible for the justifiable allocation of resources.

This is a great opportunity to make a difference to young people at a crucial time in their lives. It’s vital you have up to date and in-depth knowledge of relevant legislation and are familiar with new evidence-based research and developments, including the Government’s agenda for care leavers.

The post will involve occasional travel around the UK and evening working in line with service user availability and duty arrangements. We work to a 35-hour week, and you will typically need to be in the office at least 2 days per week. We are happy to discuss flexible working arrangements.

Please see JD for full details 

About you


Role Requirements

  • You are an experienced Social Worker with demonstrable experience of working with safeguarding, child protection, and children looked after procedures.
  • That you can handle challenges and that you are committed to achieving positive outcomes for young people who have been looked after or are care experienced.
  • You have strong assessment and report writing skills and can analyse and interpret complex performance data and other information and use this to drive practice improvements.
  • Experience of staff and/or student supervision and management is highly desirable.
  • That you are a motivated innovator who is committed to anti-discriminatory practice and who has experience working with a diverse cohort of children and young people, including those with challenging and complex needs.

Please see JD for full details 


Our Offer

A competitive salary (£55,158 - £58,197pa) plus recruitment and retention payment of £4,971pa + £1,220pa travel allowance or zone 2-3 travel card

Up to 31 days annual leave rising to 32 days with 5 years

In return, we can offer you working arrangements that will enhance your work-life balance and a generous holiday allowance of up to 30 days plus bank holidays. In addition, we offer a range of staff benefits such as membership of the Local Government contributory pension scheme, childcare vouchers, new technology scheme, and discounts at many leisure activities, restaurants, shops, and other establishments. Opportunities to develop your practice, with a clear framework for career development as part of our leadership programme.

About Tower Hamlets

Tower Hamlets offers the best of London in one borough.

We believe the best place for children is to be raised within their own families, immediate or wider, wherever it is safe and appropriate to do so.​ Social Workers are at the core of our work with children and families. Our approach is about enabling social workers to build relationships and strengthen families by working with people in a compassionate and understanding way. ​

We are determined to continue our journey of improvement and deliver outstanding services for children and families of Tower Hamlets, and our offer to staff includes:

  • The opportunity to work in a richly diverse, challenging and supportive inner London Borough

  • Competitive remuneration package

  • Investing in the workforce with end-to-end career support

  • A manageable and diverse caseload and good quality reflective supervision

  • Steps to Success, coaching, and bespoke learning and development support from the Learning Academy to develop your practice, with a clear framework for career development and progression into leadership.

  • Travel card/season ticket loan, Cycle to Work scheme, Local Government Pension Scheme

  • Opportunities for agile/flexible working 

  • Discounted gym membership, access to free eye test, rent deposit scheme and & You at Work discounts as well as many other benefits

  • Generous annual leave package and wellbeing service

  • Smarter Working with new modern technology

If you have any questions about applying for this role, please contact Nazma Rabbani, Project Officer at For an informal discussion about working in Supporting Families at Tower Hamlets please contact Sam Nair, our Principal Social Worker at