Family Support Worker

Posted 3rd Apr, 2024
£32,925 – £33,957
Working arrangements
Office based
Contract type
Fixed term
Closing date
21st Apr, 2024
About the role

In Redbridge we are proud of our Children & Families Service, which was rated as outstanding in 2019 and again in April 2022 during a focussed visit by OFSTED. Joining us will give you the opportunity to participate in the continuous development of a multi-agency service, that is innovative and creative. A service that is constantly improving services to meet the needs of its residents, which includes vulnerable families and children.

The role involves working with colleagues in children’s social care and a wide variety of partners in external agencies. You will be expected to provide a range of support, working at various office-based locations, home visits to families, schools and any other venues as required, to support a diverse community. You will need to understand safeguarding and be able to work with mental ill health, substance misuse, domestic violence, learning disabilities and other factors that could impede effective parenting. This is an essential frontline service meeting the needs of children, young people, and families. You will need to be motivated, innovative, and willing to work with a range partner agencies, children, and families from diverse backgrounds. Our aim is to improve outcomes for children and families.

Family Support Team

We are seeking Family Support Workers to be part of our team delivering early intervention and family support across the borough with families who are or have faced a crisis affecting parenting capacity, poverty, CCE, Mental Health and various other issues.  This would be an ideal opportunity for a suitably experienced individual who has knowledge and experience of child development, working with families in crisis and completion of whole family Early Help Assessments, leading on multi-agency meetings to support the family.   

Training and development support will be provided as part of the role.

For an informal discussion please contact Neetu Chahil 0208 708 4793 or Louise Clarke 0208 708 6036

About you

Assisting the Families Together Team to deliver outreach and support services to referred families, 
ensuring an efficient and cost-effective service. You will work within the Families Together Team and alongside partner agencies within Children and Families to plan interventions that will improve outcomes for children and young people.

Working directly with parents and children to deliver the interventions, offering advice, support and 
guidance and promoting positive parenting.

The full job description and person specification can be viewed by clicking on the apply now link.


About Redbridge

Redbridge is among the fastest growing parts of the country and the third most diverse London borough. Our communities are attracted by a mixture of excellent schools, relatively affordable housing compared to other parts of London, high quality open spaces and rapid transport connections into the heart of the City.

We are so proud of our Children and Families’ service. Rated as Outstanding by OFSTED, we offer a whole family approach to the care of children in Redbridge.

We are one of only a few authorities who have achieved this top score under the new inspection framework. Highlights from the report included praises for:

  • Exceptional leadership

  • Promotion of best practice and innovation

  • Highly effective practice

  • Happy and supported staff

  • Meeting emerging problems such as gangs, county lines and exploitation

  • Thoughtful social workers

We can provide such strong services because of our highly qualified and motivated staff who put children and young people at the heart of everything we do. We offer a range of roles in our services for social workers, family support workers and others at all levels, supported by experienced managers and a variety of learning and development opportunities.

We also continually develop our services to respond to emerging best practice so that we can continue to offer outstanding services to the children and young people in our borough.

Training, development, and support is provided for all our staff from specific programmes for newly qualified social workers through to continuous professional development for more experienced staff.

Children Services are implementing Trauma Informed Practice to equip practitioners to better support the mental health and wellbeing of our children, young people and families.

We want to offer support to frontline staff as we understand working with children, young people and families in the context of abuse, neglect and other adversities place high emotional demands on practitioners.

We offer a range of classroom based and online learning as well as opportunities for reflective practice and learning. We also have opportunities for apprenticeships and a dedicated progression programme for social workers and occupational therapists. The Career Progression Framework is closely linked to the Social Work Professional Capabilities Framework and introduces clear levels of performance and achievement in social work that are directly linked to levels of pay.  This can be used to help identify strengths and areas for development.

In addition we also offer great benefits at Redbridge:

  • Local government pension scheme

  • 28 days annual leave (plus bank holidays)

  • Cycle to work scheme

  • Discounted Car Parking

  • Employee discount scheme

  • Flexible working options including job sharing, compressed hours and term-time working

  • Employee volunteering scheme

  • Employee assistance programme

  • Excellent learning & development opportunities

  • Performance management and career progression support

  • Confidential Employee Support helpline

  • Electric car and bike pool scheme

If you would like an informal discussion about working in children’s social care at Redbridge please contact Judy Daniels, our Principal Child and Family Social Worker at