Team Manager - Youth Justice Service

Role: Team Manager – Youth Justice Service

Salary: Grade L - £56,733 - £59,772 plus travel allowance of £1,280 per annum

Contract: Permanent

Location: LBTH Town Hall, 106 Whitechapel Road, London E1 1BJ

About Us

Our ethos at Tower Hamlets and the City of London Youth Justice Service is ‘Unlocking Potential, Transforming Lives’ and we achieve this through our strong partnership and commitment to the Child First approach.

In Tower Hamlets we are committed to building relationships and strengthening families by working with people in a compassionate and understanding way. We are ambitious for Tower Hamlets children and families and endeavour for every child and young person to be healthy, safe and successful.

Tower Hamlets is a progressive, ambitious and diverse place to work. Working to our Better Together practice framework, we place children and families at the heart of everything that we do and are relentless in our pursuit of positive outcomes for them.

Team Managers are integral to our offer. They empower, provide high support and challenge along with motivating our social workers and personal advisors so we can collectively achieve best outcomes for children, their families and the victims in the borough.

What does the team do?

The Youth Justice Service provides support and intervention for children, their families and the victims in Tower Hamlets and the City of London. We are an innovative team that is dedicated to ensuring that our community that we serve are able to collaborate and have their voices heard whilst recognising the strength in our partnerships to try and prevent further harm from occurring. We are embedded within the wider Supporting Families Directorate which includes Children Social Care and Early Help services. 

What will your role be?

In this challenging but rewarding role, you will lead and co-ordinate a team of practitioners who are leading on interventions with children either subject to out of court or statutory intervention.  You will lead, support and develop your team to develop a skilled, motivated and effective workforce. As part of the management team, you will also contribute to, and deliver, a service plan that has clear targets that improves outcomes for children and their victims.

Your previous experience as a Team Manager will allow you to bring your skills for quality assurance and performance management to ensure consistently good practice within the service and your team responsibilities will include recruitment, retention, development, and the allocation of workload, as well as supervision to ensure consistently high standards of work and ensuring that the team is supported.

This is a great opportunity to make a difference to young people at a crucial time in their lives. It’s vital you have up to date and in-depth knowledge of relevant legislation and are familiar with new evidence-based research and developments, including the Child First agenda and working knowledge of this in practice.

The post will involve the weekend on call rota in line with service user availability and duty arrangements. We work to a 35-hour week, and you will typically need to be in the office at least 2 days per week. We are happy to discuss flexible working arrangements.

Our Offer

A competitive salary plus -

Up to 29 days annual leave rising to 33 days with 5 years continuous service.

In return, we can offer you working arrangements that will enhance your work-life balance and a generous holiday allowance of up to 30 days plus bank holidays. In addition, we offer a range of staff benefits such as membership of the Local Government contributory pension scheme, childcare vouchers, new technology scheme, and discounts at many leisure activities, restaurants, shops, and other establishments, and opportunities to develop your practice, with a clear framework for career development as part of our leadership programme.

Role Requirements

• You must have a qualification in Youth Justice, Social Work, Probation, Youth Work, Education or another relevant discipline;
• You must have at least 3 years experience, with demonstrable experience of working with a Youth Justice Service.
• You must have strong assessment and report writing skills and can analyse and interpret complex performance data and other information and use this to drive practice improvements.
• Experience of staff and/or student supervision and management is highly desirable.
• That you are a motivated innovator who is committed to anti-discriminatory practice and who has experience working with a diverse cohort of children and victims, including those with challenging and complex needs.

Please note: the successful candidate should expect to be appointed at the start of the salary scale. Exceptions may be made where documentary evidence of current higher salary in a permanent role (up to the scale maximum) is provided.

For an informal discussion about the role, please contact Kelly Duggan, Head of Youth Justice and Partnerships by email: kelly.duggan@towerhamlets.gov.uk

Indicative Timetable

Advert Closes: Sunday 22nd June 2025 at 23:59pm

Shortlisting: Week commencing: 23 June 2025

Panel interview (in-person): 2nd – 4th July 2025

Please hold these dates.

Additional Details

Tower Hamlets vision for our borough is that: people are aspirational, independent and have equal access to opportunities; we are a borough that our residents are proud of and love to live in; and we are a dynamic, outcomes-based council using digital innovation and partnership working to respond to the changing needs of our borough. We want people who aspire to our TOWER values: Together; Open; Willing; Excellent; Respect.

Tower Hamlets has a zero-tolerance approach to, and works to eradicate, all forms of discrimination on the basis of race, sex, disability, age, religion or belief, sexual orientation, gender reassignment, marital status, status as a civil partner, gender, gender identity, gender expression, pregnancy and maternity and looks to employ a diverse workforce representative of those groups. We recognise that people can also be disadvantaged by their social and economic circumstances, so we will work to eliminate discrimination and disadvantage caused by social class.  

We are a Disability Confident Employer, which means applicants who declare a disability and meet the essential criteria for the post are guaranteed an interview. Care experience has also been adopted by the Council as an additional protected characteristic.

We welcome applicants interested in flexible working arrangements and also applicants who live in the borough.