Service Manager BFFD and Referral and Assessment

Posted 30th Nov, 2023
£64,687 – £72,402
Working arrangements
Contract type
Closing date
17th Dec, 2023
About the role

We are looking for a skilled and resilient Service Manager to make a real difference to the lives of children and young people here in Brent. 

The Brent Family Front Door and our Short Term assessment  teams are our first points of contact with vulnerable families. The assessments and decisions made by these teams are crucial to ensure that we provide timely and effective services to protect and support our children and young people. 

Ofsted has recently rated us as “Good” across all four key inspection areas. They noted that “The integrated Brent family “front door” is effective in delivering the right responses for children at the earliest time”.

This is an exciting opportunity for an experienced manager to join a service which is  developing practice to ensure that we can offer families a consistently excellent service.

The manager will lead a service which consists of the Brent Family Front Door, (including the No Recourse to Public Funds team) and 5 Short term assessment teams.    

Working in partnership with schools, health colleagues and other local partners the manager will ensure that the service  provides excellent outcomes for all of the young people we work with. 

Using our well established practice model and a wide range of training opportunities the manager will develop the staff group to provide consistently high quality practice. 

The successful candidate will be responsible for a combined budget of approximately £4.5 million and will need to ensure that these services provide excellent value for money.

Our Benefits

Our benefits and support package for staff is extensive and compares favourably with other London boroughs. We offer: 

  • Flexible working arrangements in line with Council policy. 

  • Competitive starting salaries plus a market supplement of £5000. .

  • Regular 1:1 supervision.

  • A practice framework that provides sturdy roots and areas for you support staff to grow their practice. 

  • A career progression policy that maps out how you will grow your career in Brent. 

  • A modern and vibrant work environment within Wembley Park.

  • Generous Local Government Pension Scheme. 

  • A host of other rewards and benefits such as a childcare deposit loan scheme, reduced cost gym membership, cycle to work scheme plus many more. 

We look forward to receiving your application. 

If you have any queries, please contact the recruitment team at  or the Head of Service at 

About you

We are looking for an experienced and aspirational leader to build on the existing strengths of the service and to lead further improvements in the years ahead.

The right person will have substantial management experience, excellent communication and decision making skills and be able to work to tight deadlines. 

The manager will have excellent relationship building skills and be able to form effective working relationships with both internal and external partners.

The manager will have the ability to accurately monitor budgets and rapidly address any pressures which arise. 

Applications are welcome from current service managers or from experienced team managers who are looking to take the next step in their management career.

About Brent

Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Learn more about Brent and our communities by watching this video:

Brent Children and Young People Services boasts a bright and buzzy atmosphere where colleagues are friendly, supportive and get stuck in. Brent is the 2020 London Borough of Culture(s) where people are proud of their culture and background – and we are proud of our diverse workforce. Working in a well-connected borough, in state-of-the-art buildings, you’ll be surrounded by restaurants, coffee shops and facilities if you to choose to work in Brent.

We have a great rewards packages for social workers up to senior team managers. We provide a welcome and retention payment when you join, which includes: 

  • Key worker rental housing in Wembley for permanent social workers (subject to availability)

  • Golden hello and relocation packages (for hard to recruit to roles)

  • Annual retention payment for all social work qualified staff. 

You will also receive:

  • A commitment to manageable caseloads across all teams.

  • The Social Work progression framework, enabling you to move to senior social worker and beyond when you’re ready. We are committed to retaining the best staff and providing you with the support and opportunities to achieve that.

  • Group and 1-2-1 supervision.

  • A small team model, supported by practice consultants with training in systemic and reflective practice.

  • A culture of highly effective flexible working, supported with some of the best IT in local government.

  • A very generous Local Government Pension Scheme.

  • A host of other rewards and benefits such as reduced cost gym membership, London Designer Outlet privilege card, Wembley Boxpark privilege card plus many more. 

If you’d like to know more about Brent and working in children and young people’s services, please visit our website. If you are interested in having an informal discussion about working in children's social care in Brent please contact: