SERVICE MANAGER- MULTI AGENCY CHILD PROTECTION- ROLE PURPOSE:
To manage and deliver a service in accordance with legislation, National Standards, safeguarding
procedures and local policies. To develop effective multi-disciplinary practice to maximise the use
of resources and provide an efficient and effective service to children, families and carers.
To establish, maintain and develop joint planning, service delivery, commissioning and purchasing
with other appropriate agency bodies in line with Council procurement and contract management
processes. To develop and maintain strong and effective partnerships within the council and with
external partners to enable the most effective use of resources that meet the needs of residents.
To work as an active member of the senior manager group in exercising both statutory and nonstatutory council duties to children, young people and their families. To lead on planning and
implementation of effective services for all areas of the service, as well as developing the
workforce and creating a learning environment for staff.
To be responsible for the management and monitoring of delegated financial budgets for the
service from multiple funding streams and approve expenditure in line with the scheme of
delegation. To work closely with colleagues from Corporate Finance to ensure that income and
expenditure is monitored in accordance with council policy.
Leading by example, service manager is expected to take responsibility for recruitment and
retention, continuous improvement on quality and delivery of services in line with local and
national policy.
To inform and advise senior officers of local and national issues and developments specific to the
service and the potential resource implications.
To take responsibility with delegated authority for the services during the temporary absence of
line manager, to attend monitoring and scrutiny groups as required and internal senior
management meetings as required.
To effectively represent the council in various external forums.
Qualifications and Experience:
For more information or an informal conversation, please contact Charlotte at cpark@hillingdon.gov.uk or call 07506405867.
On joining our Children’s Social Care team, you’ll be welcomed and made to feel ‘at home’, benefitting from the right tools, skills, and resources. From day one you’ll meet with colleagues across the council who will provide expert guidance and support to succeed and develop your career at Hillingdon - giving you that ‘Hillingdon feeling’.
Our commitment to continuous improvement is also reflected in our dedication to lead, coach, and invest into our people. Whether you’re just about to embark on a career within social care, or aspire to progress into senior roles, we offer clear development pathways to help you achieve your career ambitions.
With access to a wide range of training and learning opportunities (PAMs, AIMs, CGP2, etc.), every day is a ‘learning day’. Partnering with local Universities to offer the ‘Practice Educators programme’ we’re keen to not only enhance the quality of our social care provision, but also supercharge your career!
In addition to a comprehensive career development plan, we offer a range of benefits which include:
Local government average salary pension scheme
From 26 to 34 days annual leave (rising to 37, dependant on length of service)
Free on-site parking when working at our civic centre offices
Career breaks
Hybrid working and flexible working hours
Season ticket loan
Access to a credit union
Access to a wide range of trainings, courses, and other types of professional development
Discount on a variety of adult education courses run by the council
Payment of professional fees where these are required
Discounts at council-owned leisure centres and swimming pools at Hillingdon (Uxbridge), Queensmead (South Ruislip), Highgrove (Ruislip) and Botwell Green (Hayes)
Cycle purchase scheme
Car sharing scheme
30% discount on green fees at council-owned golf courses
If you'd like to arrange an informal chat about this role, please send us an email to recruitment@hillingdon.gov.uk, highlighting your name, contact details, and the name of this role.